Effective date: [March 15, 2026]

These Terms & Refund Policy (“Terms”) govern your use of the Answerloom website and services.

By booking a demo, purchasing onboarding, or using our website, you agree to these Terms.

Answerloom provides AI help desk setup, onboarding, configuration, testing, launch support, and monthly tuning for approved client workflows.

Services may include:

We aim to improve response handling, lead capture, and booking flow efficiency, but we do not guarantee any

specific revenue, sales, lead volume, booking volume, or business outcome.

To begin and complete setup, clients may need to provide accurate and timely business information, including:

Launch timelines depend on receiving the required information in full.

Most setups go live within 5–8 business days after paid onboarding is completed and all required business information is submitted.

This timeline may vary depending on responsiveness, revisions, technical access, or project complexity.

Answerloom services may include:

All pricing is listed on the website or agreed to in writing before work begins.

Payment is due at the time of booking or purchase unless otherwise agreed in writing.

If a recurring monthly plan applies, the client agrees to ongoing billing until canceled according to the agreed billing terms.

You may reschedule your onboarding call with at least 24 hours’ notice.

Late cancellations, no-shows, and cancellations after onboarding is complete are non-refundable.

Once onboarding has started, the setup fee is non-refundable.

Clients may reschedule with at least 24 hours’ notice, subject to availability.

Plans include only the services described in the selected package. Extra integrations, expanded scope, additional brands/sites,

or custom requests may require additional fees.

Answerloom may use or integrate with third-party platforms such as:

We are not responsible for outages, policy changes, pricing changes, or technical limitations caused by third-party platforms.

To the maximum extent allowed by law, Answerloom is not liable for indirect, incidental, special, consequential, or lost-profit

damages arising from use of the website or services.

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.

If you have questions about these Terms, contact:

Answerloom
Email: support@answerloom.com